GRAPHTEC CE8000 Series - Page 224

15-4
Symptom Possible Cause Solution Reference
•
Tool condition changes. Setting of the priority is set to
COMMAND PRIORITY.
Change the setting of the priority to
MENU PRIORITY.
Priority of Cut Condition
Selection.
[ENTER] key is not pressed
after changing the TOOL
CONDITION.
Check the TOOL CONDITION again. Setting the Tool Condition
•
Media travels tilted. Media is loaded tilted. Reload the media. Loading Media (Paper or
Making Film)
Media is slipping. Perform pre feed once and make
impression to make it harder to slip.
Pre Feed of Media (Paper or
Marking Film)
Changing of the hold-down
force of the push roller is not
suitable for the media.
Please set a media suitable for
changing the hold-down force.
Changing the Hold-down
Force
•
It does not become specified
length. (Slight distance error)
Media is slipping. Make the speed slower.
Reduce the moving speed.
Perform feeding.
Setting the Tool Condition.
Pre Feed of Media (Paper
or Marking Film) Setting the
Tool Up Speed
Distance adjust value is not
correct.
Perform distance adjust. Setting the Distance Adjust
•
"LOAD MEDIA!" is displayed
even if the media is set and
media set lever is moved up.
Media is close to transparent
and media sensor makes false
recognition. (This may happen
depending on the media.)
Transparent media cannot be detected.
DISABLE the media sensor and set the
cutting area when this kind of media is
used.
Enabling/Disabling the Media
Sensors Setting Cutting Area
Media sensor malfunctions
with strong scattered reflection.
Move the position of the light source.
Make is so no direct sunlight shines.
There may be defective in the
operation of the media set
lever sensor.
Contact your sales representative or
the Graphtec call center.
•
Touch panel does not
respond.
The touch panel installed on
this plotter is a capacitive
type. Insulated touch pens
(pressure-sensitive) will not
respond.
Use your finger or a capacitive touch
pen.
•
Wireless LAN access point
cannot be found.
The wireless LAN compatible
standard of this plotter is
802.11b/g/n (2.4GHz). It
does not support the 5GHz
frequency.
Please use an access point that
supports the wireless LAN compatible
standard 802.11b/g/n (2.4GHz).