15-3
When it does not work right
Symptom Possible Cause Solution Reference
•
Drops the media while
detecting.
Bright light might be shining
onto the media sensor.
Block the light if there is direct sunlight
shining on the plotter that is placed
near the window.
Move away the fluorescent lamps if
there is one close to the plotter.
Media sensor may be
defective.
Contact your sales representative or
the Graphtec call center. Set the media
sensor to DISABLED to use the plotter
temporarily.
Enabling/Disabling the Media
Sensors (MEDIA SENSOR)
•
Media wobbles. Push rollers are not set
correctly on the grit rollers.
Check the position of the push rollers. Loading Media (Paper or
Marking Film)
Changing of the hold-down
force of the push roller is
not suitable for the media.
(CE8000-130 only)
Please set a media suitable for
changing the hold-down force.
Changing the Hold-down
Force
•
Tool carriage hits the left side
of the plotter and "POSITION
ALARM" is displayed after
selecting the media type.
Or, it hits the right side of
the plotter and "POSITION
ALARM" is displayed.
Push roller sensor may be
defective if it hits the left side
of the plotter. Home sensor
may be defective if it hits the
right side of the plotter.
Contact your sales representative or
the Graphtec call center. Set the push
roller sensor to DISABLED to use the
plotter temporarily.
Enabling/Disabling the Push
Roller Sensors
•
The plotter stops with
"POSITION ALARM"
displayed during initialization
or cutting.
CONDITION setting for the
media is invalid.
Slow down the speed or lower the
FORCE.
Setting the Tool Condition
The pen carriage does not
move by hitting something.
Move the object disturbing the
operation, and turn on the plotter after
turning it off once.
External force is applied to the
pen carriage while cutting.
Move the object disturbing the
operation, and turn on the plotter after
turning it off once.
Movement is disturbed by the
media chaff in the operation
area.
Move the object disturbing the
operation, and turn on the plotter after
turning it off once.
The plotter is defective. Contact your sales representative or
the Graphtec call center.
•
It is cutting with origin point
shifting to center of the
media.
Data created with lower left
origin point is received when
the plotter is set with center
origin point. (With HP-GL
command)
Reset the origin point to center on the
application software, or reset the origin
point of the plotter to lower left.
Setting Origin Point When
HPGL is Set
•
Media jumps out to forward
side.
Selected wrong type of the
media.
Check the type of media, "SHEET",
"ROLL-1 FRONT EDGE", or "ROLL-2
CURRENT POSITION".
Setting Feeding Method
•
Displays command error. Data sent to the plotter is not
correct.
Check the data. Error Message in GP-GL
Command Mode
Error Message in HP-GL
Command Mode
•
It cannot cut above certain
length.
Length of the cut is exceeding
the length of the page set on
the plotter.
Press the [SLOW] key and check the
cutting area.
Match the setting for the page length.
Setting Length of the Page
•
There are too many tool up
and down.
Setting for the tangential mode
is set to ON.
Turn OFF the setting for the tangential
mode unless you are cutting thick
media.
Setting the TANGENTIAL
MODE
•
It is cutting on the grit roller
imprint.
Cutting width is widened. Please turn OFF the expand setting. Setting Cutting Width
•
Cannot change the tool
condition.
Setting for the sorting is set to
ON.
Normally, use the plotter with setting for
the sorting OFF.
Sorting the Cutting Data
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