WARNING: We recommend using a pallet jack with attachment or a router
transport kit. Not using one of these recommended installation mechanisms can
result in personal injury or damage to the equipment.
10. Reattach the shipping brackets to the router chassis and the shipping crate pallet.
11. Cover the router with an ESD bag and place the packing foam on top of and around the router.
12. Replace the accessory box on top of the packing foam.
13. Securely place the crate cover over the router.
14. Close all latches to secure the shipping crate to the pallet.
15. Write the RMA number on the exterior of the box to ensure proper tracking.
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Replacing an MX2020 Three-Phase Delta AC Power Cord | 633
Replacing an MX2020 Three-Phase Wye AC Power Cord | 641
Disconnecting an MX2020 DC Power Distribution Module Cable | 649
Installing the Router Transport Kit on the MX2020 Router | 265
Returning a Hardware Component to Juniper Networks, Inc.
If a hardware component fails, please contact Juniper Networks, Inc. to obtain a Return Material
Authorization (RMA) number. This number is used to track the returned material at the factory and to
return repaired or new components to the customer as needed.
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