2-10 Service Manual
7525-63x
840.01 Scanner
disabled by admin
Print without the scanner or contact your system support person.
840.02 Scanner
disabled. Contact
system administrator if
problem persists.
The printer identified a problem with the scanner and automatically disabled it. Try
one or more of the following:
1. Remove all pages from the ADF.
2. Turn the printer off.
3. Wait for 15 seconds, and then turn the printer on.
Note: If turning the printer off and then on again does not clear the message,
then touch Continue with scanner disabled to return to the home screen, and
then contact your system support person.
4. Place the document in the ADF, and then adjust the paper guides.
5. From the home screen, touch Copy, or use the keypad to enter the number of
copies.
6. Change the copy settings as needed.
7. Touch Copy It.
30.xx [Color] cartridge
missing
Try one or more of the following:
• Remove and reinstall the specified toner cartridge. For instructions on removing
a toner cartridge, touch More information.
• Install a new toner cartridge, following the instruction sheet that came with the
replacement part.
82.xx Replace waste
toner bottle
1. Replace the waste toner bottle. For instructions on replacing the waste toner
bottle, touch More Information.
2. Touch Continue to clear the message and continue printing.
82.xx Waste toner bottle
missing
Reinsert the waste toner bottle into the printer.
88.xx [Color] cartridge
critically low
Replace the specified toner cartridge.
1. Touch More Information from the printer control panel for instructions on
replacing a print cartridge.
2. Touch Continue to clear the message and continue printing.
2xx paper jam messages
Error code Description Action
200.xx Paper Jam
Check <area>
A single page of media jam at the input
sensor.
Remove the tray 1 unit, open the front
door, and remove the print cartridge to
access the jam area. Remove the jammed
page. See “200 paper jam” on
page 3-47.
200.xx Paper Jam
<x> Pages Jammed
Multiple pages of media are jammed at
the input sensor.
Open the front door and remove the print
cartridge to access the jam area. Remove
all the jammed pages. See “200 paper
jam” on page 3-47.
201.xx Paper Jam
Check <area>
A single page of media is jammed
between the input and exit sensors.
Open the front door and remove the print
cartridge to access the jam area. Remove
the jammed page. See “201 paper jam”
on page 3-48.
201.xx Paper Jam
<x> Pages Jammed
Multiple pages of media are jammed
between the input and exit sensors.
Open the front door and remove the print
cartridge to access the jam area. Remove
all the jammed pages. See “201 paper
jam” on page 3-48.
User status and attendance messages
User primary message Explanation