Diagnostic information 2-31
7525-63x
90x.xx error (902.xx–907.xx) service check
925.01 fan error service check
30
Replace the faulty ISP option. Restart the
device.
Does the 900.xx error reoccur?
Go to step 31. Go to step 26.
31
Contact your next level of support. You will need the following information for them:
• Exact 900.xx error digits and complete error message
• Printed menu settings page
• Printed network settings page
• Device error log
• A sample print file if error appears to be isolated to a single file
• File/Application used if error is related to specific print file
• Device Operating System
• Driver used (PCL/PS)
• Frequency of the occurrence of the error
Step Questions / actions Yes No
1 Turn the printer off, and remove the rear
shield. See “Rear shield removal” on
page 4-7. Check the cable connections.
Are all the cable connections secure?
Replace the RIP board.
See “RIP board removal”
on page 4-19.
Securely make all the
connections. POR the
printer.
Step Questions / actions Yes No
1 Turn off the printer, and remove the rear
shield. See “Rear shield removal” on
page 4-7. Unplug the fan cable at JFAN1 and
turn the printer on. Check the following
connectors:
Are the measured values correct?
Replace the top cover
(which includes the fan).
See “Top cover assembly
removal” on page 4-9.
Replace the RIP board. See
“RIP board removal” on
page 4-19.
Step Action and questions Yes No
JFAN1
Pin Voltage
1 +3.3 V dc
2 Ground
3 +24 V dc
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