Nordson freedom - Obtaining Event Log and Diagnostic Files

Administration
System
Master
Controls
Display/Save
Diagnostics
Troubleshooting
7-6
Part 1123087_02
 3/2014 Nordson Corporation
Obtaining Event Log and Diagnostic Files
Follow this procedure to:
 Obtain a csv version of the event log, allowing you to easily view the file in
most any spreadsheet program. Refer to About the EventLog.csv File.
 Obtain a diagnostic file that you can send to your Nordson service
representative to help resolve melter issues. Refer to About the
Diagnostic.nor File.
Refer to the previous procedure, Displaying Diagnostics (the Event Log) to
view specific events on the touchscreen.
NOTE: To make use of the saved log files, you must have a computer with
an SD card device with read/write capability.
To obtain the eventlog.csv and diagnostic.nor files
1. From the Home screen, touch Master Controls > System >
Administration > Display/Save Diagnostics.
NOTE: You can also access the Display/Save Diagnostics screen by
touching the System Status button on the Home screen.
2. Touch Complete Event Log—CEL.
NOTE: The entire event log is saved regardless of which filter you select.
3. Touch Next, then touch Save File. A pop‐up appears to confirm when
the files have been saved to the customer SD card.
Complete Event Log
Next
Cancel
Display/Save Diagnostics
Home
Faults Only
Warnings Only
Parameters / Set Point
Changes
Back
Done
Display/Save Diagnostics
Save File
05/04/12 11:52:20 Event Ready enter
Source: System Status: OK
Zone/Parameter: 0 Zone/Sub-code: 0
05/04/12 11:50:50 Event Ready enter
Source: System Status: OK
Zone/Parameter: 0 Zone/Sub-code: 0
05/04/12 11:40:03 Event Zone control off
Source: HMI Status: OK
Zone/Parameter: 17 Zone/Sub-code: 0
05/04/12 11:34:29 Event Ready enter
Source: System Status: OK
Zone/Parameter: 0 Zone/Sub-code: 0
Old value: 1 New value: 0
Home
Figure 7‐5 Saving the event log and diagnostic files