Chapter 12 Installing, Removing, and Replacing
Replacing the Control Module
Scalar i500 User’s Guide 392
Special Instructions for
Replacing a Control
Module in a Library
Running SKM 12
If your library is running SKM, you must you run a special script on the
SKM server after you replace the control module. The script will correct
the library serial number associations in the key server database and
allow you to export used SKM encryption keys via the Web client
correctly. For instructions, refer to the chapter titled “Updating the SKM
Keystore After Replacing a Library Control Module” in the Scalar Key
Manager 2.0 User’s Guide.
When running the script, you will need to enter the serial numbers of
both the non-functioning control module as well as the serial number of
the new replacement control module. Before you send the control module
back to Quantum, record the serial numbers so you can provide them
when required. If you have already returned the failed control module to
Quantum, contact Quantum Support to obtain its serial number.
Locating the Serial Number on the Scalar i500
12
On the Scalar i500, the serial number label is located inside the control
module, on the horizontal bar at the back of the library. To see the label,
open the front door. See Figure 4
for location and Figure 61 for an
example.
The serial number is listed first. The serial number is all of the characters
following the “%SN” on the serial number label. Do not enter the “%SN”
characters when typing the serial number into the SKM command line.
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