Step by step
Programming an extension
60
r w Press this key.
Initial status for programming mode.
Deleting an overflow call destination
dfk w Enter the programming code.
p w Enter the UCD subscriber group number (790 to 799).
q w Deletes the overflow call destination.
p w Enter the next UCD subscriber group number.
or
r w Press this key.
Initial status for programming mode.
Round-robin Distribution of Calls to agents
This setting allows you to configure a round-robin type
distribution of calls so each call rings automatically at
the station of the next available agent. If no agents are
logged in, calls are forwarded to an overflow call desti-
nation.
Required: Programming mode must be activated (*95
31994).
dfl w Enter the programming code.
p w Enter the UCD subscriber group number (790 to 799).
q or r w Activate/Disable round-robin distribution of calls to
agents:
q = Activated (default)
r = Deactivated
p w Enter the next UCD subscriber group number.
or
r w Press this key.
Initial status for programming mode.