100 VS1 Editor Configuration Application
Caller Greeting – Say Current Date & Time
Clicking Say Current Date and Time in the New Caller Greeting dialog box brings up the Say
Current Date and Time dialog box. You must choose a Completion Option.
Say Current Date
and Time dialog box
• Caller Must Hear Entire Date and Time: This option is used when the Date and Time are
being played and the caller is not allowed to interrupt it with DTMF tones. If the caller does
enter a tone, it is ignored by the system and the Date and Time continue playing until
complete.
• Allow Touch Tone to Cancel: Allow Touch Tone to Cancel is the most common option
selected. With this option, the caller may interrupt the playing of the Date and Time with a
DTMF tone. The Auto Attendant immediately takes action on the tone(s) entered by the
caller.
Note If you are playing a series of consecutive voice files (Message, Phrase, Date & Time)
within a Caller Greeting, do not choose this option for any of the voice files except the last
one in the series. If you set up all the files in the series to use this option, the Auto
Attendant recognizes the DTMF tone(s) only for the purpose of skipping to the next voice
file in the series, not for the purpose of taking action on the caller’s response.
• Chain another Message, Phrase or Date & Time: This option is used, typically, for only
one purpose—stacking a series of voice files (Message, Phrase, Date & Time) within a Caller
Greeting. The Auto Attendant begins to play the file and immediately moves on to the next
file. An example of proper usage: Four voice files are stacked for consecutive play.
Caller Greeting – Run System Command File
Clicking Run System Command File in the New Caller Greeting dialog box brings up the Run a
System File dialog box.
1. In the File No. text box, enter the two-digit Command Script number. See Command Scripts on
page 116 for information on creating a Command Script.
Run a System File
dialog box
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