Telecor VS1 - Automatic Call Distributor

VS1 Installation, Configuration & Operating Guide 215
Automatic Call Distributor
Inbound Call to CO
port targeted to
ACD
X rings
(number of rings
until answ ered)
Primary Loop
(Alw ays heard f rom
beginning)
Call transferred
to ACD
Secondary Loop
(Loop or Music
Source on PEU)
yes
no
no
yes
Transfers
to Auto Attendant
Does caller
dial 0 to
escape ACD?
Transfers
to Auto Attendant
Does caller
dial 0 to
escape ACD?
Call can be
answ ered by an
agent at any time