Telecor VS1 - Changing a Voice File Playing as a Loop Tape

VS1 Installation, Configuration & Operating Guide 139
To apply a Loop Tape to an ACD, see “Configuring an ACD” on page 90.
To apply a Loop Tape to a CO Line port, see “Setting up a CO Port Type” on page 147.
Changing a Voice File Playing as a Loop Tape
While a voice file is playing as a Loop Tape you can listen to it but you can’t record over it to
change the message. To change the recorded message, you must record a voice file with an unused
number and copy it into the voice file number playing as a Loop Tape. This is accomplished using
the TVS Command Prompt via the Terminal Window of Tel-Site.
Complete the following steps, assuming that voice file $va500.pcm is playing for Loop Tape 1.
1. Record a new voice file with the file number $va501.pcm. (See “Recording Voice Files” in
the Reference section).
2. At the TVS Command Prompt, type set loop1=va\$va501.pcm, and then press ENTER.
• At this point you must wait for the original Loop Tape 500 to stop running. If that Loop
Tape is one minute long, then you must wait at least that long before you proceed. At that
point the voice file for Loop Tape 1 is changed from 500 to 501.
3. Type copy va\$va501.pcm va\$va500.pcm , and then press ENTER.
• This copies the new voice file 501 into the original voice file 500. No system reset is
required for this operation.
4. Then type set loop1=va\$va500.pcm to set the voice file number back to the original
voice file number 500.