110 VS1 Editor Configuration Application
System Action – Say Phrase
Clicking Say Phrase in the New System dialog box brings up the Specify “Say” Phrase dialog
box.
Specify “Say” Phrase
dialog box
1. Click in the space adjacent to Word 1. Click Lookup Words.
2. The Phrase List appears. Choose a word to be first in the phrase.
3. Repeat above steps to complete your phrase.
4. Select a Completion Option.
• Caller Must Hear Entire Phrase: This option is used when the Phrase is being played and
the caller is not allowed to interrupt the it with DTMF tones. If the caller does enter a tone, it
is ignored by the system and the Phrase continues playing until it is complete.
• Allow Touch Tone to Cancel: Allow Touch Tone to Cancel is the most common option
selected. With this option, the caller may interrupt the playing of the Phrase with a DTMF
tone. The Auto Attendant then skips the Phrase and moves onto the next System Action or the
Goto Procedure.
Note If you are playing a series of consecutive voice files (Message, Phrase, Date & Time)
within one System Action, do not choose this option for any of the voice files except the
last one in the series. If you set up all the files in the series to use this option, the Auto
Attendant recognizes the DTMF tone(s) only for the purpose of skipping to the next voice
file in the series, not for the purpose of taking action on the caller’s response.
• Chain another Message, Phrase or Date & Time: This option is used, typically, for only
one purpose—stacking a series of voice files (Message, Phrase, Date & Time) within one
System Action. The Auto Attendant begins to play the file and immediately moves on to the
next voice file. An example of proper usage: Four voice files are stacked for consecutive play.
5. Click OK to return to the Specify System Actions for Caller Responses dialog box.
6. A Goto Procedure value is required, even though it may not be used. Click Goto Procedure.
The Procedure to Goto dialog box appears. Double-click a procedure to select it (the Main
Procedure is the most commonly used choice).
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