Administrator’s Guide for SIP-T2 Series/T4 Series/T5 Series IP Phones
xvi
Broadsoft Network Directory .................................................................................................................................. 540
Broadsoft Visual Voice Mail ..................................................................................................................................... 546
Broadsoft SCA ............................................................................................................................................................... 546
Broadsoft Call Park ...................................................................................................................................................... 548
Broadsoft Emergency Call ........................................................................................................................................ 549
Call Waiting Sync ......................................................................................................................................................... 549
Start2Start ACD Parameters ............................................................................................................................................. 550
Ethernet Interface MTU Parameter ................................................................................................................................ 551
SIP Settings Parameters...................................................................................................................................................... 551
Call Settings Parameters .................................................................................................................................................... 555
Troubleshooting ......................................................................... 557
Troubleshooting Methods ................................................................................................................................................ 557
Log Files ........................................................................................................................................................................... 557
Resetting Phone and Configuration .................................................................................................................... 566
Packets Capture ............................................................................................................................................................ 569
Watch Dog ...................................................................................................................................................................... 571
Network Diagnostics .................................................................................................................................................. 572
Analyzing Configuration Files ................................................................................................................................. 573
Exporting All the Diagnostic Files ......................................................................................................................... 574
Phone Status .................................................................................................................................................................. 575
Phone Reboot ............................................................................................................................................................... 575
Troubleshooting Solutions ................................................................................................................................................ 577
IP Address Issues.......................................................................................................................................................... 577
Time and Date Issues ................................................................................................................................................. 578
Display Issues ................................................................................................................................................................ 579
Phone Book Issues ...................................................................................................................................................... 579
Audio Issues ................................................................................................................................................................... 579
Wi-Fi and Bluetooth Issues ...................................................................................................................................... 580
Firmware and Upgrading Issues ............................................................................................................................ 581
System Log Issues ....................................................................................................................................................... 582
Password Issues ............................................................................................................................................................ 583
Logo Issues ..................................................................................................................................................................... 583
Power and Startup Issues ......................................................................................................................................... 583
Other Issues ................................................................................................................................................................... 584
Appendix..................................................................................... 586
RFC and Internet Draft Support ...................................................................................................................................... 586
Reading Icons ......................................................................................................................................................................... 591