Administrator’s Guide for SIP-T2 Series/T4 Series/T5 Series IP Phones
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State Monitor for Intercom Contact
Outgoing Intercom Configuration
Incoming Intercom Configuration
Intercom Key Configuration
You can configure an Intercom key to provide users the ability to initiate intercom calls directly to the
specified contact.
The following shows configuration for an Intercom key.
Programmable Key Configuration
linekey.X.type = 14
linekey.X.line = 1
linekey.X.value = 4603
linekey.X.label = Bill
programablekey.X.type = 14
programablekey.X.line = 1
programablekey.X.value = 4603
After provisioning, an Intercom key for Bill (4603) is available on the phone. You can press the Intercom
key to place an intercom call to Bill (4603).
If you want to use the Intercom key to pick up a call, you need to enable the Intercom key to monitor
state changes, and configure the pickup code for the Intercom key, for example, set
“linekey.X.extension
= *97”
or
“programablekey.X.extension = *97“
. When the monitored user Bill (4603) receives an incoming
call, you can press the Intercom key to pick up the call to Bill (4603) directly.
You cannot use a programmable key to monitor an intercom contact for state changes, but press it to pick
up a call.
Related Topics
Line Keys Configuration
Programmable Keys Configuration
State Monitor for Intercom Contact
State Monitor for Intercom Contact
You can make the phone to monitor a specific intercom user for state changes (busy or idle). When the
monitored user receives an incoming call, the supervisor can press the intercom key to pick up the call
directly. IP phones support this feature using a SUBSCRIBE/NOTIFY mechanism as specified in RFC 3265.
It is not available on the T19(P) E2 IP phone.
If you want to use the Intercom key to pick up a call, you need to configure the pickup code for the
Intercom key, for example “
linekey.X.extension = *97
”.
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