Troubleshooting
575
Phone Status
Available information on phone status includes:
General information (IPv4 address or IPv6 address, phone MAC address, Wi-Fi dongle MAC address
and firmware version).
Network status (IPv4 status or IPv6 status, IP mode, phone MAC address and Wi-Fi dongle MAC
address).
Phone status (product name, hardware version, firmware version, product ID, phone MAC address,
Wi-Fi dongle MAC address, Bluetooth dongle MAC address and device certificate status).
Account status (registration status of SIP accounts).
Wi-Fi dongle MAC address and Bluetooth dongle MAC address are not available on the
T42G/T41P/T40G/T40P IP phone.
Topic
Viewing the Phone Status
Viewing the Phone Status
You can view phone status via phone user interface by pressing the OK key or navigating to
Menu->Status.
You can also view the phone status via web user interface.
Procedure
1. Open a web browser on your computer.
2. Enter the IP address in the browser’s address bar, and then press the Enter key.
For example, “http://192.168.0.10” for IPv4 or “http://[2005:1:1:1:215:65ff:fe64:6e0a]” for IPv6.
3. Enter the user name (admin) and password (admin) in the login page.
4. Click Login to login.
The phone status is displayed on the first page of the web user interface.
Phone Reboot
You can reboot the IP phone remotely or locally.
Topics
Rebooting the IP Phone Remotely
Rebooting the IP Phone via Phone User Interface