IP Phone and the phone is not connected to another Bluetooth headset, the in-range Bluetooth headset
automatically reconnects. For certain phone types that operate in power-save modes, the user can wake up
the headset by tapping on the operational button to initiate the reconnect.
You must enable the headset and then add it as a phone accessory.
The phone supports various Handsfree Profile features that enable you to use hands-free devices (such as
Bluetooth wireless headsets) to perform certain tasks without having to handle the phone. For example, instead
of pressing Redial on the phone, users can redial a number from their Bluetooth wireless headset by following
instructions from the headset manufacturer.
These hands-free features apply to Bluetooth wireless headsets that are used with the Cisco Unified IP
Phone 9951 and 9971:
•
Answer a call
•
End a call
•
Change the headset volume for a call
•
Redial
•
Caller ID
•
Reject
•
Divert
•
Hold and Accept
•
Release and Accept
Hands-free devices may differ as to how features are activated. Device manufacturers may also use different
terms when referring to the same feature.
Only one headset type works at any given time, so if you use both a Bluetooth headset and an analog
headset that are attached to the phone, enabling the Bluetooth headset disables the analog headset. To
enable the analog headset, disable the Bluetooth headset. Plugging a USB headset into a phone that has
Bluetooth headset enabled disables both the Bluetooth and analog headset. If you unplug the USB headset,
you can either enable the Bluetooth headset or disable the Bluetooth headset to use the analog headset.
Important
For information about how to use your Bluetooth wireless headset, see:
•
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager
(SIP)
•
User guides provided with your headset
Enable a Bluetooth Wireless Headset
Before a user can use a Bluetooth wireless headset, you must enable it.
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Headsets