SoftkeyProgrammable Feature
Button
Dedicated Feature
Button
Feature Name
XXMobile Connect
(Mobility)
XMute
XXOther Pickup
XPLK Support for Queue
Status
XPrivacy
XQueue Status
XXQuality Reporting Tool
(QRT)
XXRedial
XXSpeed Dial
XXSpeed Dial Line Status
XSupport for Hold Button
on USB Headsets
X (available during a
transfer only)
XTransfer
Create Feature Control Policy
Feature Control Policies allow you to enable or disable a particular feature and thereby control the appearance
of certain features and softkeys that display on the phone. You can configure multiple policies on Cisco
Unified Communications Manager Administration. After you configure a Feature Control Policy, you must
associate that policy to an individual phone, a group of phones, or to all phones in the system.
For more information, see the “Feature Control Policy” chapter in Cisco Unified Communications Manager
Administration Guide.
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager
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Create Feature Control Policy
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