CHAPTER 16
Monitoring Phone Systems
•
Cisco Unified IP Phone Status, page 263
•
Cisco IP Phone Web Page, page 284
•
Request Information from the Phone in XML, page 297
Cisco Unified IP Phone Status
This section describes how to view model information, status messages, and network statistics on the Cisco
Unified IP Phone 8961, 9951, and 9971.
•
Model Information: Displays hardware and software information about the phone.
•
Status menu: Provides access to screens that display the status messages, network statistics, and statistics
for the current call.
You can use the information that displays on these screens to monitor the operation of a phone and to assist
with troubleshooting.
You can also obtain much of this information, and obtain other related information, remotely through the
phone web page. For more information, see Cisco IP Phone Web Page, on page 284.
For more information about troubleshooting the Cisco Unified IP Phone 8961, 9951, and 9971, see
Troubleshooting, on page 301.
Display Phone Information Window
To display the Model Information screen, follow these steps.
Procedure
Step 1
Press Applications .
Step 2
Select Phone Information.
If the user is connected to a secure or authenticated server, a corresponding icon (lock or certificate) displays
in the Phone Information Screen to the right of the server option. If the user is not connected to a secure or
authenticated server, no icon appears.
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
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