Cisco 9971 - Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager

DescriptionFeature
Allows a user to answer a call that is ringing on another phone in the pickup group by redirecting
the call.
See Cisco Unified Communications Manager Features and Services Guide, “Call Pickup”
chapter.
Call Pickup
Allows a supervisor to record an active call. The user might hear a recording audible alert tone
during a call when it is being recorded.
See Cisco Unified Communications Manager Features and Services Guide, “Monitoring and
Recording” chapter.
Call Recording
Enables users to see who transferred the call to them.Call Transfer Notification
Indicates and allows users to answer an incoming call that rings while on another call. Displays
incoming call information on the phone screen.
See Cisco Unified Communications Manager System Guide, “Understanding Directory Numbers”
chapter.
Call Waiting
Displays caller identification, such as a phone number, name, or other descriptive text, on the
phone screen.
See:
• Cisco Unified Communications Manager Administration Guide, “Cisco Unified IP Phone
Configuration” chapter
• Cisco Unified Communications Manager System Guide, “Understanding Route Plans”
chapter
• Cisco Unified Communications Manager Features and Services Guide, “Call Display
Restrictions” chapter
• Cisco Unified Communications Manager Administration Guide, “Directory Number
Configuration” chapter
Caller ID
Allows a user to block their phone number or e-mail address from phones that have caller
identification enabled.
See:
• Cisco Unified Communications Manager System Guide, “Understanding Route Plans”
chapter
• Cisco Unified Communications Manager Administration Guide, “Directory Number
Configuration” chapter
Caller ID Blocking
Globalizes or localizes the incoming calling party number so that the appropriate calling number
presentation displays on the phone. Supports the international escape character “+”.
See Cisco Unified Communications Features and Services Guide, “Calling Party Normalization”
chapter.
Calling Party Normalization
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager
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Telephony Features