Cisco 9971 - Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager

DescriptionFeature
Allows users to redirect incoming calls to another number. Call forward options include Call
Forward All, Call Forward Busy, Call Forward No Answer, and Call Forward No Coverage.
See:
• Cisco Unified Communications Manager Administration Guide, “Directory Number
Configuration” chapter
• Cisco Unified Communications Manager System Guide, “Cisco Unified IP Phone” chapter
•
Customize the Self Care Portal Display, on page 100
Call Forward
Detects and prevents Call Forward All loops. When a Call Forward All loop is detected, the
Call Forward All configuration is ignored and the call rings through.
See Cisco Unified Communications Manager System Guide, “Cisco Unified IP Phone” chapter.
Call Forward All Loop Breakout
Prevents a user from configuring a Call Forward All destination directly on the phone that
creates a Call Forward All loop or that creates a Call Forward All chain with more hops than
the existing Forward Maximum Hop Count service parameter allows.
See Cisco Unified Communications Manager System Guide, “Cisco Unified IP Phone” chapter.
Call Forward All Loop Prevention
Allows you to override Call Forward All (CFA) in cases where the CFA target places a call
to the CFA initiator. This feature allows the CFA target to reach the CFA initiator for important
calls. The override works whether the CFA target phone number is internal or external.
See Cisco Unified Communications Manager System Guide, “Understanding Directory Numbers”
chapter.
Call Forward Destination Override
Allows you to configure the information that the user sees upon receiving a forwarded call.
See Set Up Call Forward Notification, on page 222.
Call Forward Notification
Displays only the call history of a selected line.
See Enable the Call History Display Enhancement, on page 232.
Call History Display Enhancement
Allows the user to view shared line activity in the phone's call logs. This feature:
•
Logs missed calls for a shared line
•
Logs all answered and placed calls for a shared line
See Enable Call History for Shared Line, on page 233.
Call History for Shared Line
Displays the same call ID on all calls participating in a conference call initiated on a shared
line using cBarge.
Call ID Display Consistency for
cBarge Across Shared Line
Allows users to park (temporarily store) a call and then retrieve the call by using another phone
in the Cisco Unified Communications Manager system.
See Cisco Unified Communications Manager Features and Services Guide, “Call Park and
Directed Call Park” chapter.
Call Park
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
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Telephony Features