Cisco 9971 - Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager

For information about configuring programmable feature buttons, see Phone Button Templates, on page 234.
For information about configuring features that can appear as softkeys or programmable buttons, see Create
Feature Control Policy, on page 208.
Table 23: Features and Corresponding Buttons and Softkeys
SoftkeyProgrammable Feature
Button
Dedicated Feature
Button
Feature Name
XAlert Calls
XAll Calls
XAnswer
XXCall Back
XXCall Forward All
XXCall Park
XCall Park Line Status
XXCall Pickup (Pick Up)
XCall Pickup Line Status
X (available while on a
conference only)
XConference
XDivert
XDo Not Disturb
XXGroup Pickup (Group
Pick Up)
XHide video
Show video
XHold
XHunt Groups
XIntercom
XXMalicious Call
Identification (MCID)
XXMeet Me
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
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Feature Buttons and Softkeys