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Cisco 9971 Administration Guide

Cisco 9971
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DescriptionItem
Number of times RTCP Sender Reports have been received.Sender Reports Received
(see note)
Most recent time when an RTCP Sender Report was received.Sender Report Time
Received
(see note)
RTP packet size, in milliseconds, for the received stream.Rcvr Size
RTP packets that were received from the network but were discarded from the
jitter buffers.
Rcvr Discarded
Number of times RTCP Receiver Reports have been received.Rcvr Reports Received
(see note)
Most recent time when an RTCP Receiver Report was received.Rcvr Report Time
Received
(see note)
Voice Quality Metrics
Total number of concealment frames divided by total number of speech frames
that were received from the start of the voice stream.
Cumulative Conceal Ratio
Ratio of concealment frames to speech frames in preceding three-second interval
of active speech. If voice activity detection (VAD) is in use, a longer interval
might be required to accumulate 3 seconds of active speech.
Interval Conceal Ratio
Highest interval concealment ratio from start of the voice stream.Max Conceal Ratio
Number of seconds that have concealment events (lost frames) from the start
of the voice stream (includes severely concealed seconds).
Conceal Secs
Number of seconds that have more than five percent concealment events (lost
frames) from the start of the voice stream.
Severely Conceal Secs
When the RTP Control Protocol is disabled, no data generates for this field and thus displays as 0.Note
Request Information from the Phone in XML
For troubleshooting purposes, you can request information from the phone. The resulting information is in
XML format. The following information is available:
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
297
Request Information from the Phone in XML

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Cisco 9971 Specifications

General IconGeneral
Resolution640 x 480 pixels
Programmable Line Keys5
ProtocolsSIP, SCCP
Wi-Fi802.11a/b/g
Weight3.5 lbs
Display5-inch color LCD
AudioWideband audio, G.722 codec support
USB Ports2 x USB 2.0
Ethernet Ports2
PoEYes (802.3af)
VideoH.264
Network Interfaces10/100/1000 Ethernet
CodecsG.711, G.722, G.729a, G.729ab, iLBC
Power OptionsPoE
Headset PortDedicated headset port
SpeakerphoneFull-duplex speakerphone

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