Cisco 9971 - Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager

Table 29: Configurable Softkeys
NotesSupported as a
Softkey on Cisco
Unified IP Phone
8961, 9951 and 9971
Configurable Softkeys in
the Softkey Template
configuration
Feature
—
YesAnswer (Answer)Answer
—
YesCall Back (CallBack)Call Back
Phone displays Forward All or
Forward Off.
YesForward All (cfwdAll)Call Forward All
—
YesCall Park (Park)Call Park
—
YesPick Up (Pickup)Call Pickup
Both Barge and cBarge are supported.
But only one will be displayed on the
phone.
YesConference Barge
(cBarge)
cBarge
Conference is a dedicated button.YesConference (Confrn)Conference
Phone displays Show Detail.YesConference List
(ConfList)
Conference List
Phone displays Divert.YesImmediate Divert
(iDivert)
Divert
Configure Do Not Disturb as a
programmable line button or as a
softkey.
YesToggle Do Not Disturb
(DND)
Do Not Disturb
—
YesEnd Call (EndCall)End Call
—
YesGroup Pick UP
(GPickUp)
Group Pickup
Hold is a dedicated button.NoHold (Hold)Hold
Configure Hunt Group as a
programmable feature button.
YesHLog (HLog)Hunt Group
—
NoJoin (Join)Join
Configure Malicious Call
Identification as a programmable
feature button or as a softkey.
YesToggle Malicious Call
Identification (MCID)
Malicious Call
Identification
—
YesMeet Me (MeetMe)Meet Me
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
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Set Up a Softkey Template