NotesSupported as a
Softkey on Cisco
Unified IP Phone
8961, 9951 and 9971
Configurable Softkeys in
the Softkey Template
configuration
Feature
Configure Mobile Connect as a
softkey.
YesMobility (Mobility)Mobile Connect
—
YesNew Call (NewCall)New Call
—
YesOther Pickup (oPickup)Other Pickup
—
NoQueue StatusPLK Support for
Queue Statistics
Configure Quality Reporting Tool as
a programmable feature button or as a
softkey.
YesQuality Reporting Tool
(QRT)
Quality Reporting
Tool
—
YesRedial (Redial)Redial
—
NoRemove Last Conference
Participant (Remove)
Remove Last
Conference
Participant
—
YesResume (Resume)Resume
—
NoSelect (Select)Select
Phone displays SpeedDial.YesAbbreviated Dial
(AbbrDial)
Speed Dial
Transfer is a dedicated button.
Configure transfer (Direct Transfer
policy) in the Product Specific
Configuration Layout section in Phone
Configuration.
YesDirect Transfer (DirTrfr)Transfer
—
NoVideo Mode Command
(VidMode)
Video Mode
Command
Cisco IP Manager Assistant (IPMA) provides additional softkeys that can be controlled by the softkey template.
For information on the IPMA softkeys, see Set Up Cisco IP Manager Assistant, on page 244.
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager
10.0
240
Set Up a Softkey Template
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