System > Enterprise Phone Configuration
•
•
Device > Device Settings > Common Phone Profile
•
Device > Phone
Step 2
Locate the Actionable Incoming Call Alert field and set the field to the appropriate setting.
The possible field values are:
•
Disabled: (default) The actionable incoming call alert is disabled. The traditional incoming call pop-up
alert displays.
•
Show for all Incoming Call: The actionable incoming call alert displays for all calls regardless of visibility.
•
Show for Invisible Incoming Call: The actionable incoming call alert displays for calls not shown on
the phone. This parameter behaves similarly to the incoming call alert pop-up notification.
If you also configure this field in the other windows, the setting precedence is:
1
Device Configuration window settings
2
Common Phone Profile window settings
3
Enterprise Phone Configuration window settings
Step 3
Select Save.
Enable the Call History Display Enhancement
Procedure
Step 1
Go to Cisco Unified Communications Manager Administration and choose Device > Phone.
Step 2
Find your phone from the list of phones associated with the Cisco Unified Communications Manager.
Step 3
Click on the Device Name of the phone.
The Phone Configuration window appears.
Step 4
Go to Product Specific Configuration Layout area and from the Logging Display drop-down list box, choose
Enable.
The Disabled option is selected by default.
Parameters that you set in the Product Specific Configuration area may also appear in the Device Configuration
window for various devices and in the Enterprise Phone Configuration window.
If you set these same parameters in these other windows as well, the setting that takes precedence is determined
in the following order:
1
Device Configuration window settings
2
Common Phone Profile window settings
3
Enterprise Phone Configuration window settings
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager
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Enable the Call History Display Enhancement
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