Possible explanation and actionDescriptionMessage
Network is busy: The errors should
resolve themselves when the network
load reduces.
No network connectivity between the
DNS server and the phone: Verify the
network connections.
DNS server is down: Check
configuration of the DNS server.
DNS server did not respond.DNS timeout
Verify that the host names of the
TFTP server or Cisco Unified
Communications Manager are
configured properly in DNS.
Consider using IP addresses rather
than host names
DNS could not resolve the name of
the TFTP server or Cisco Unified
Communications Manager.
DNS unknown host
If the phone has a static IP address,
verify that you did not assigned a
duplicate IP address.
If you are using DHCP, check the
DHCP server configuration.
Another device is using the IP
address that is assigned to the phone.
Duplicate IP
None. This message is informational
only.
For more information about the CTL
and ITL files, see the Cisco Unified
Communications Manager Security
Guide.
Erasing CTL or ITL file.Erasing CTL and ITL files
From Cisco Unified Operating
System Administration, check that
the following files are located within
subdirectories in the TFTP File
Management:
•
Located in subdirectory with
same name as network locale:
◦
tones.xml
•
Located in subdirectory with
same name as user locale:
◦
glyphs.xml
◦
dictionary.xml
◦
kate.xml
One or more localization files could
not be found in the TFTPPath
directory or were not valid. The
locale was not changed.
Error update locale
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
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Cisco Unified IP Phone Status
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