Fujitsu N7100

To Next Page

To Previous Page

366

Chapter 7

Troubleshooting

This chapter provides information on dealing with scanner operation problems such as

paper jams, points to check before contacting your FUJITSU scanner dealer, and help on

how to check scanner labels.

7.1 Removing Jammed Documents......................................................................... 367

7.2 Network Connection Troubleshooting.............................................................. 370

7.3 Other Troubleshooting ....................................................................................... 385

7.4 Points to Check before Contacting Your FUJITSU Scanner Dealer............... 394

7.5 Checking the Scanner Labels............................................................................ 397

7.6 Pre-Maintenance Preparations .......................................................................... 398

Admin

User

Main Page

Default Chapter2
- Table of Contents2
Introduction15
- Manuals16
- About this Manual17
Chapter 1 Overview22
- Scanner Features23
- Part Names and Functions27
- User Types and Operations30
  - Operations with Administrator Right31
  - Regular User Operations35
- Required Scanner Function Settings (Administrator)36
- System Requirements41
Chapter 2 Basic Scanner Operations50
- Turning the Power On/Off51
  - Turning the Power on51
  - Turning the Power off52
- Using the Scanner Buttons53
  - Using the Power Button53
  - Using the Scan Button55
- Using the Touch Panel56
- Using the On-Screen Keyboard57
Chapter 3 Software Installation59
- Setting up Internet Explorer60
  - Checking the Internet Explorer Cache Settings60
  - Setting Trusted Sites for Internet Explorer61
- Showing the Software Download Window62
- Installing the Admin Tool64
- Uninstalling the Admin Tool66
- Installing the Central Admin Console and Central Admin Server67
Chapter 4 Administrator Operations (Touch Panel and Admin Tool)68
- Windows69
  - Administrator Windows Via the Touch Panel69
  - Administrator Windows Via the Admin Tool70
- Administrator Login72
  - Administrator Login: Via the Touch Panel72
    - When Automatic Login Is Not Set72
    - When Automatic Login Is Set73
  - Administrator Login: Via the Admin Tool74
- Setting the System Settings77
- Configuring the System80
- Setting the Scan Options88
- Configuring the Login-Related Settings92
- Configuring the Network Settings101
- Checking the Network Status109
  - Checking the Network Connection with a Ping Test109
  - Checking the Network Operating Status110
- Configuring the Network Admin Settings111
- Setting the Authentication Server115
- Configuring the E-Mail-Related Settings126
- Setting the Fax Server130
- Setting Folders for Saving Scanned Data131
- Setting the Network Printers147
- Viewing the Scanner Details160
- Managing the User Data Store and System Settings167
  - Maintaining the User Data Store167
  - Maintaining the System Settings171
- Maintaining the System175
- Setting a Job Sequence188
- Messages214
  - Administrator Window Messages215
Chapter 5 Regular User Operations216
- Loading Documents217
  - How to Load Documents217
  - Loading Documents Using a Carrier Sheet221
- Using Touch Panel Windows: Regular User224
- Logging In: Regular User Mode227
- Sending the Scanned Data by E-Mail230
- Sending the Scanned Data by Fax244
- Printing the Scanned Data252
- Saving the Scanned Data to a Network Folder262
- Saving the Scanned Data to a Sharepoint Folder265
- Setting the Scan Options271
- Enabling/Disabling the Scan Viewer313
- Editing the Scanned Data in the Scan Viewer316
- Viewing the Send Status326
  - Viewing Details on Send Operations that Were Completed (User Log)326
  - Viewing Details on Send Operations that Are in Progress327
- Maintenance328
- Processing a Job330
- Changing a User Password340
Chapter 6 Scanner Care341
- Cleaning Supplies and Parts to Clean342
  - Cleaning Supplies342
  - Which Parts and When343
- Cleaning the Exterior of the Scanner344
  - Cleaning the Scanner Body344
  - Cleaning the Touch Panel344
- Cleaning Inside the Scanner345
- Cleaning a Carrier Sheet351
- Replacing Parts352
- Performing a Scan Test362
  - Regular User362
  - Administrator364
- Calibrating the Touch Panel365
Chapter 7 Troubleshooting366
- Removing Jammed Documents367
- Network Connection Troubleshooting370
  - Basic Network Operation Tests370
  - Other Network Connection Troubleshooting376
- Other Troubleshooting385
- Points to Check before Contacting Your FUJITSU Scanner Dealer394
  - General Details394
  - Error Status395
- Checking the Scanner Labels397
- Pre-Maintenance Preparations398
Appendix A Paper Specifications399
- Paper Size400
  - A.1 Paper Size400
- Paper Quality401
  - A.2 Paper Quality401
- Maximum Document Loading Capacity403
- Area Not to be Perforated or Affixed with Other Papers404
- Multifeed Detection Conditions405
- Conditions for Using a Carrier Sheet406
  - Paper Size406
  - Paper Quality406
Appendix B Management Settings and Limits407
- E-Mail Address Setting Values408
- Limits for Setting Items409
Appendix C Compatibility and Connectivity411
- Compatibility412
- Connectivity416
Appendix D Scanner Specifications419
- Installation Specifications420
  - D.1 Installation Specifications420
- Basic Scanner Specifications421
- Software Function List422
- Changing the Functions on the On-Screen Keyboard424
  - Switching the Keyboard Layout424
- Barcode Types and Detection Conditions426
  - One-Dimensional Barcodes426
  - Detection Conditions for One-Dimensional Barcodes426
Appendix E SNMP Settings428
- Corresponding MIB429
  - E.1 Corresponding MIB429
- MIB Information430
- SNMP Trap Notification432
Appendix F Editing Using User Editor433
- What Is User Editor434
- Pre-Settings435
- Windows of User Editor437
- Starting/Exiting User Editor439
  - Starting User Editor439
  - Exiting User Editor439
- Viewing the E-Mail Address Book/Local Accounts440
- Editing an E-Mail Target in the E-Mail Address Book443
- Editing Local Accounts449
- Discarding the Edited E-Mail Address Book or Local Accounts451
- Saving the E-Mail Address Book/Local Account452
  - Saving the Edited Information to the Scanner452
  - Saving the Edited Information to a File453
- User Editor Information Shown in User Log454
- User Editor Information Shown in System Log455
Appendix G Ipv6 Settings456
- Overview of Ipv6 Support for the Scanner457
  - Software that Is Updated to Support Ipv6457
  - Software that Is Not Updated to Support Ipv6457
- Configuring Ipv6 Settings for the Scanner458
- Configuring Ipv6 Communication Environment462
- Using the Settings of the Ipv6 Function for the Scanner in Other Scanners468
  - Distributing System Settings from the Central Admin Server468
  - Backing-Up and Restoring System Settings469
Glossary471
- Idler Roller472
- Landscape Orientation472
- Paper Jam472
- Pick Roller472
- Portrait Orientation472
About Maintenance474
Copyright475
Index481

Table of Contents

Other manuals for Fujitsu N7100

Related product manuals