7.3 Other Troubleshooting
390
■ Check item
When an error occurs while scanning with a Carrier Sheet, after the [Scanning with the carrier
sheet failed. Make sure the document is fully inserted into the top of the carrier sheet and the
folded edge is on the side marked with the thick line, then try again.] message appears, the
[Paper jam has occurred. Remove the documents from the ADF and try again.] message
appears, and scanning fails.
■ Action
Follow the instructions in the messages, and try again.
■ Scanned Data Is Inappropriate
■ Check item
Are the feed rollers dirty?
■ Action
Clean the feed rollers.
For more details, refer to "6.3 Cleaning Inside the Scanner" (P.345).
■ Check item
Are the feed rollers dirty?
■ Action
Clean the feed rollers.
For more details, refer to "6.3 Cleaning Inside the Scanner" (P.345).
■ Check item
Is the glass dirty?
■ Action
Follow the steps in "Chapter 6 Scanner Care" (P.341) to clean the glass.
When scanning with a Carrier Sheet, the [Paper jam has occurred.
Remove the documents from the ADF and try again.] message appears
and an error occurs.
Scanned data is elongated.
Shadow on the leading edge of the scanned data.
Vertical line on the scanned data.
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