7.3 Other Troubleshooting
391
■ Check item
Has the document been loaded correctly?
■ Action
Load the document correctly.
■ Check item
Is the glass dirty?
■ Action
Clean the glass.
■ Check item
Depending on the paper color of the document, scanned data may be
partially cut off because the paper boundary is not recognized correctly.
■ Action
Before scanning, set the paper size to a standard one.
■ Check item
Is the document loaded correctly?
■ Action
Load the document correctly.
■ Check item
Are the side guides aligned with the document width?
■ Action
Align the side guides with the document width.
The brake roller or pick roller may also cause this problem. Refer to "Check item" and "Action" for
" Document is not fed into the scanner (pick error occurs frequently or document feed stops
halfway)." (page 389)
.
Scanned data appears skewed or distorted.
Quality of scanned data is poor.
Scanned data is partially cut off.
Scanned data is skewed.
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