7.3 Other Troubleshooting
392
■ Cannot Login
■ Check item
Was the Caps Lock on when the password was entered?
■ Action
Turn off the Caps Lock and try logging in again.
If the password has been lost or forgotten, contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
■ Check item
Are the SSL settings correct?
■ Action
Close the window, correct the settings, and try connecting again.
■ Check item
Was the [Yes] button selected on the [Security Warning] dialog box when
connecting with HTTPS?
■ Action
Close the window and try connecting again. Select the [Yes] button on the [Security Warning]
dialog box when connecting.
■ Operation Does Not Work
■ Check item
Has the input field been selected?
■ Action
Select the input field and try again.
Press the [Cancel] button and try again.
To use the touch panel, touch the input field directly and try again.
■ Check item
Does the length of the [Save As] folder path (folder path plus file name)
exceed 259 characters?
■ Action
Change the [Save As] folder to shorten the path length.
Cannot login with administrator password.
The [Login] window is not displayed when connecting via the network.
Input field entry entered via the on-screen keyboard does not appear on
the window.
Saving is not possible after pressing [Save] on the [File Download]
dialog box.
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