Diagnostic information 2-25
7525-63x
80B Too many errors when transmitting in
ECM mode.
• Check line quality.
• Adjust Transmit Level.
• Select a lower Max Speed value under
Fax Send settings.
80C Remote device failed to respond to the
CTC command.
• Adjust Transmit Level.
• Select a lower Max Speed value under
Fax Send settings.
80D Received too many requests from
remote end to repeat the previous
command sent.
• Check line quality.
• Adjust Transmit Level.
• Check if line conditions on remote end
will facilitate a good connection.
80E Functional limitation—Remote fax
device does not support G3 receive
capability.
No action needed. Issue with the remote
device.
811 Failed to detect a fax device at the
remote end.
• Verify MFD is answering to fax call and
not a voice call.
• Decrease value of Rings To Answer
setting.
812 No more data rates available in V34
modulation scheme.
• Adjust to a lower modulation scheme.
813 Timeout occurred after waiting too long
to receive a good frame.
• Adjust Receive Threshold.
814 Tried too many times at selected speed
using V.34 modulation scheme.
• Adjust Transmit Level.
• Adjust to a lower modulation scheme.
815 Fax transmission was interrupted due
to power failure.
Troubleshoot MFP. If the error persists,
see “Modem/fax card service check” on
page 2-66.
818 Fax transmission failed due to
insufficient memory to store scanned
image.
Adjust Memory Use to allocate more
memory for send jobs.
819 Fax transmission failed due to
insufficient memory to store received
image.
Adjust Memory Use to allocate more
memory for send jobs.
81A A timeout occurred during transmission
of a page in ECM mode.
Select a lower Max Speed value under
Fax Send settings.
880 Failure to transmit training successfully
in V17, V29, V27 terminal modulation
schemes.
• Select a lower Max Speed value under
Fax Send settings.
• Adjust the “Transmit Level”.
• Check line quality.
881 Failure to transmit training successfully
in V33, V29, V27 terminal modulation
schemes.
• Select a lower Max Speed value under
Fax Send settings.
• Adjust
Transmit Level.
• Check line quality.
882 Failure to transmit training successfully
in V17, V29 terminal modulation
schemes.
• Select a lower Max Speed value under
Fax Send settings.
• Adjust Transmit Level.
• Check line quality.
Fax error log codes
Error code Description Action