12. 1. 55. Error Message > Error Messages >
Unknown file.
Cause Corrective Action
Data sent to keep the printer up to
date (such as paper information) is in
the wrong format.
Check the data. Turn off the
printer and wait a while before
restoring power, and then resend
the data.
You have uploaded firmware for a
different model.
Check the firmware version. Turn
off the printer and wait a while
before restoring power, and then
resend the firmware.
If the message is displayed again,
contact your Océ dealer for
assistance.
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