– 103 – NWA-008845-001 Rev.5.0
32ch1002.fm
DESCRIPTION DATA
If the data for CM17 Y=A is “0”, set the
interval time for ACD Delay Announcement.
•
(1)
(2)
Y=0
47
01-30: 4-120 seconds
(4 second increments)
If no data is set, the default setting is 32-36
seconds.
Specify the maximum ACD call waiting time
before answer or abandonment for ACD PEG
Count, and waiting time before ACD Delay
Announcement.
•
(1)
(2)
Y=0
16
01-30: 4-120 seconds
(4 second increments)
If no data is set, the default setting is 32-36
seconds.
Assign the ACD Delay Announcement
function to the required Digital Announcement
Trunk.
•
(1)
(2)
Y=00
000-001: Built-in DAT on MP card
002-127: Digital Announcement Trunk
Card (EB002-EB127) No.
assigned by CM10/CM14
0B0XX
XX: 00-15: ACD group No.
When transferring the call to a station or Atten-
dant after the 1st interval time of ACD Delay
Announcement, assign the destination.
NOTE: This is a separate feature called
“Delay Overflow”. ACD Delay An-
nouncement is required in order for
this feature to work.
•
(1)
(2)
Y=17
00-63: Tenant No.
Destination:
X-XXXXXXXX: Station No.
E000 : Attendant Console
To record, replay and delete a message, assign
the Digital Announcement Trunk access code,
respectively.
•
(1)
(2)
Y=0-3 Numbering Plan Group 0-3
X-XXXX: Access code
A100: Record
A101: Replay
A102: Delete
Specify a diversion display on a D
term
or
Attendant Console when transferring an ACD
call.
(1)
(2)
357
0 : Available
1 : Not available
A
CM41
CM49
CM51
CM20
CM08
END
AUTOMATIC CALL DISTRIBUTION (ACD)
DELAY ANNOUNCEMENT-ACD
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