– 95 – NWA-008845-001 Rev.5.0
32ch1002.fm
AUTOMATIC CALL DISTRIBUTION (ACD)
PROGRAMMING
DESCRIPTION DATA
For each ACD group, assign station numbers,
one by one, in the order of hunting.
NOTE: Up to 60 stations can be assigned
into a single ACD group.
Example: For setting station numbers 200,
F201, 202 into one ACD group.
1st Operation (1) 200
(2) 201
2nd Operation (1) 201
(2) 202
3rd Operation (1) 202
(2) 200
•
(1)
(2)
Y=0
X-XXXXXXXX: Station No.
X-XXXXXXXX: Another station No. to
be linked
Assign the Pilot station and Member station.
NOTE: Pilot station must be a non-
equipped LEN (CM10/CM14) phan-
tom.
•
(1)
(2)
Y=1
X-XXXXXXXX: ACD station No.
1 : Pilot station
0 : Member station
Assign the ACD group number. •
(1)
(2)
Y=2
X-XXXXXXXX: ACD station No.
00-15: ACD Group 00-15
Specify ACD service for each type of call. •
(1)
(2)
Y=4 Internal Call
X-XXXXXXXX: Pilot station No. of ACD
group
0: Not provided
1: To provide
START
CM17
3rd1st
2nd
200
202
201
A
AUTOMATIC CALL DISTRIBUTION (ACD)
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