– 99 – NWA-008845-001 Rev.5.0
32ch1002.fm
CALL WAITING INDICATION-ACD
PROGRAMMING
To provide Call Waiting (CW) LEDs on the D
term
:
DESCRIPTION DATA
Assign the incoming call to queuing mode
when all ACD stations are busy.
(1)
(2)
212
1: Queuing
Specify the maximum number of queuing in
each ACD group for controlling call waiting
lamp of a D
term
.
(1)
(2)
15
01-99 : 1 call-99 calls
NONE : 1 call
NOTE: Depending on the number of queuing station/trunk, lamp indication pattern on a D
term
is
different as shown below:
N=Number of queuing station/trunk
Assign the ACD Call Waiting Indication LED
to the required D
term
, as required.
•
(1)
(2)
Y=00
My Line No. + + Key No.
F1280-F1295: ACD Group 0-15
START
CM08
CM42
CONDITIONS LAMP INDICATION
2nd Data=01 Steady on red irrespective of number of queuing station/trunk
1≤N<2nd Data (2nd Data≠01) Steady on red
2nd Data≤N (2nd Data≠01) Flashing red
CM90
,
END
AUTOMATIC CALL DISTRIBUTION (ACD)
CALL WAITING INDICATION-ACD
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