– 105 – NWA-008845-001 Rev.5.0
32ch1002.fm
DESCRIPTION DATA
Set the interval time of ACD Delay Announce-
ment.
•
(1)
(2)
Y=0
47
01-30: 4-120 seconds
(4 second increments)
If no data is set, the default setting is 32-36
seconds.
Specify the maximum ACD call waiting time
for ACD PEG Count, and waiting time before
ACD Delay Announcement.
•
(1)
(2)
Y=0
16
01-30: 4-120 seconds
(4 second increments)
If no data is set, the default setting is 32-36
seconds.
Assign the ACD Delay Announcement func-
tion and the ACD Second Delay Announce-
ment function to the required Digital
Announcement Trunk.
•
(1)
(2)
Y=00
000-001: Built-in DAT on MP card
002-127: Digital Announcement Trunk
Card No. assigned by CM10/
CM14
11XX: ACD Second Delay Announce-
ment
XX : 00-15: ACD group No.
A
CM41
CM49
END
AUTOMATIC CALL DISTRIBUTION (ACD)
DELAY ANNOUNCEMENT-ACD
To Next Page
Loading...