x Table of Contents
Caller Response – Number Range................................................................................... 104
Caller Response – Caller Response Timeout .................................................................. 104
Sending the Caller to Another Procedure......................................................................... 104
Assigning a System Action ............................................................................................... 105
System Action – Transfer to an Extension ....................................................................... 105
System Action – Transfer to an Outside Line................................................................... 106
System Action – Dial a Number........................................................................................ 107
System Action – Play Message ........................................................................................ 107
System Action – Record Message ................................................................................... 109
System Action – Say Phrase ............................................................................................ 110
System Action – Say Current Date and Time................................................................... 111
System Action - Run System Command Script ................................................................ 111
Default System Action .......................................................................................................... 112
Importing an Auto Attendant Procedure............................................................................... 112
Viewing the Auto Attendant Script........................................................................................ 113
CALLER ID ROUTING ............................................................................................................ 114
Routing Calls from a Specific Area Code............................................................................. 115
COMMAND SCRIPTS ............................................................................................................. 116
Default Command Scripts .................................................................................................... 117
Running a Command Script from the TVS Command Prompt ............................................ 118
Running a Command Script from a Phone .......................................................................... 118
Running a Command Script from an Auto Attendant........................................................... 118
System Commands .............................................................................................................. 120
CONFERENCE ROOMS ......................................................................................................... 125
DID & DNIS ROUTING ............................................................................................................ 126
Configuring a Port for T1 Service......................................................................................... 126
Assigning the Port as a CO Line ...................................................................................... 126
Configuring the Port for DID or DNIS ............................................................................... 127
Setting up a DID or DNIS Routing Table.............................................................................. 128
FORCED ACCOUNTS............................................................................................................. 130
FUNCTION KEYS.................................................................................................................... 131
GUEST MAIL BOXES ............................................................................................................. 133
LEAST COST ROUTING......................................................................................................... 134
How a Long Distance Call is Routed.................................................................................... 135
LINE POOLS ........................................................................................................................... 136
LOOP TAPES .......................................................................................................................... 138
Changing a Voice File Playing as a Loop Tape ................................................................... 139
PAGE ZONES.......................................................................................................................... 140
PORT CONFIGURATIONS ..................................................................................................... 142
Creating a New Configuration .............................................................................................. 142
Copying a Complete Configuration ...................................................................................... 143
Replicating Individual Port Settings...................................................................................... 144
Setting up a CO Port Type ................................................................................................... 147
Setting up an Extension Port Type....................................................................................... 149
PROGRAM PASSWORD ........................................................................................................ 153
Removing a Program Password .......................................................................................... 153