iPECS-LIK
Feature Description & Operation Manual
2.38
EXTERNAL AUTO ATTENDANT/VOICE MAIL
2.38.1 AA/VM Group
Description
The system provides support for an adjunct Auto Attendant/Voice Mail system via connection to
SLT ports. When a call arrives for the External AA/VM Group, the system will search the group
for an idle port and deliver the call.
Signaling information between the iPECS and AA/VM system may be assigned for in-band
DTMF signaling or the SMDI (Simplified Message Desk Interface) signaling protocol over the
assigned iPECS system RS-232 port.
Operation
The system will interface with the External AA/VM based on database assignments.
Conditions
1. Selection of SMDI or in-band signaling can be alternated using the 2nd Virtual Dip
switch.
2. Only one AA/VM Group (External, VMIM/VSF or Feature Server) can be defined in
the system. Multiple definitions may cause erroneous system operation.
Programming
Station Group Assignment (PGM 190)
Station Group Attributes (PGM 191)
Voice Mail Dialing Table (PGM 234)
Virtual Dip Switch (PGM 453-Btn 2)
Related Features
In-band (DTMF) Signaling
SMDI (Simplified Msg Desk Interface)
Auto Call Recording
Two-Way Record
VMIM/VSF Integrated Auto Attd/Voice Mail
Hardware
External AA/VM system