Ericsson iPECS-100 - 4.4 CO;IP LINE PRESET FORWARD

iPECS-LIK
Feature Description & Operation Manual
Issue 6.1
244
2.84 3
RD
PARTY CALL RECORDING
Description
System can record automatically or manually using 3rd party call recording server. The Server
can be registered to P5.5 system. The station with agent ID is automatically recorded about
call , external and conference call.
Operation
Registration
1. SIP phone of 3
rd
party server can be registered.
1.1 System need one more SIP unlock key.
1.2 ID and password for SIP phone should be set in 3
rd
party server
1.3 If SIP ID is not allowed, it’s set SIP ID and password on PGM 443 in system.
Programming Agent ID and VM group
< VM group setting >
1. VM xxxx SERVER TYPE is 3
rd
TYPE in PGM 191-B10.
2. VM xxxx SERVER Number is Server number of PGM 237 in PGM 191-B11.
3. VM xxxx MEMBER TYPE is SIP TYPE in PGM 191-B12.
4. Match Agent ID to favorite station in PGM 237.
Two way recording
1. You should set External VM group (ex: 620) and the SIP number of the 3
rd
party
server as the member of Ex.VM in PGM190.
2. Automatic Recording Destination should be set the Ex.VM (ex: 620) of 3
rd
party
server in station PGM (111~113). You can set automatic call recording ALL or CO.
In case CO, it’s recorded only CO.
Operation
1. It’s followed as IPCR call recording way.
2. You can do manually recording by information from 3rd party sever using SIP
information.
Conditions
1. 3rd party server can be registered up to 10 servers in a system.
2. This 3rd party call recording server has only the member of SIP type. You don’t use
it by SLT type.
Related features
Hardware