iPECS-LIK
Feature Description & Operation Manual
2.79
SYSTEM CALL ROUTING
Description
System can change destination automatically or manually by condition of time , days , CLI,
CPN, CO, Zone and Tenancy Group number about incoming calls. If scenarios are set,
incoming calls are routed to the destination(like as 231 Flex Did destination) by the condition.
Item of Condition Table
Caller ID
Called Num
Days and time(Start Day and End Day, weeks, start time and end time)
Destination (Type and Value)
Scenario Priority
Scenario Active or Not
Scenario Voice Mail box
Scenario COS
Scenario Disa Active or Not
Scenario Tenancy Group number
Scenario Zone
Scenario Start CO and End CO
Scenario Group : this is used for scenario group by attendant
Conditions
1. Scenario Active should be set ON and Day condition chosen a day or everyday for
operation.
2. Even though System is Day/Night/Timed mode, it works by system call routing
scenario. And so, System call routing is highest priority than others.
3. We recommend that Co and Station are same tenancy group and zone.
4. If Start time is 0700 and End time is 1900, it works from AM 07:00 to PM 07:00.
5. The total numbers of table are 16(MFIM1200 : 32) and have 10 scenario
respectively. And so you can set maximum 160(MFIM1200 : 320) scenarios.
6. VMID should be Station number that is virtual or not. Virtual means that Station
number is exist but it has not Hard Phone. VMID is used when Destination Type is
Hunt and Destination is VSF hunt group.
7. If you set Disa Active ON and Destination is VSF 1, CCR will work after announcing
1.
8. If VSF is 0 and Disa Active ON, you can hear Disa dial tone.
9. If you choose ATD STN for the type of Caller ID, it works rerouting to STA, Hunt,
Mail Box, Network call and SPEED instead of ATD for internal attendant call in this
condition.
10. Scenario group is only used as manual setting by attendant.
11. If attendant want to use manual SCR using Scenario group, you should do as
following.
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