iPECS-LIK
Feature Description & Operation Manual
5.28
VOICE OVER
Description
This feature allows users of iPECS Phones, off-hook on a call (CO, IP or Intercom), to receive a
voice announcement through the handset receiver with the existing call. The Voice Over is
muted so as not to interfere with the existing conversation. The called station user may then
respond to the calling party using Camp-On response or may use Silent Text Messaging to
respond.
Operation
iPECS Phone
Placing a Voice Over (OHVO) while receiving busy
1. Dial “#” or press a pre-programmed {OHVO} button.
2. After splash tone, begin announcement.
Responding to a Voice Over announcement
1. Use Camp-On response procedure or Silent Text Messaging or One-Time DND.
SLT
Placing a Voice Over (OHVO) while receiving busy
1. Dial “#”.
2. After splash tone, begin announcement.
Responding to a Voice Over announcement
1. Use Camp-On response procedure.
Conditions
1. When the called station responds via Camp-On, all conditions and options available
to Camp-On apply.
2. OHVO may be used to notify the called party of a transferred call (CO/IP Line or
Intercom) by announcing the call then releasing to complete the transfer.
3. When a call is transferred via OHVO the receiving station will receive muted ringing
after the transfer is complete.
4. The Pre-defined or Custom Text Display Message feature may be used in response
to a Voice-Over announcement and the conditions associated with these features
apply.
5. Both the originating and receiving station must be programmed to allow OHVO calls.
6. When Silent Text Messaging is used to respond to an OHVO call, the existing call
will not be disconnected.
7. If the receiving station is in conference or using the Speakerphone or Group Listen,
Voice Over is not available. Camp-On will be activated and a Camp-On tone sent to
the receiving station.
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