iPECS-LIK
Feature Description & Operation Manual
2.57
MOH (MUSIC-ON-HOLD)
Description
When a call is placed in a hold state, the system will deliver audio from the defined MOH
source. In this way, the connected user can determine that the connection is still active.
The system has connections for up to two music sources. The first, BGM1 can be either
internal or external source connected to either of the BGM1 inputs. The second source (BGM2)
requires connection of an external source. Either source, BGM1 or BGM2, can be assigned to
provide MOH.
In addition, to the BGM1 & 2, a message recorded in the VMIM/VSF can be employed as MOH.
The Attendant records the VMIM/VSF announcement for MOH and VSF MOH is assigned as
the MOH source. Separate messages can be recorded for each of the 3 languages supported
by the system. Also, SLTM Port can be employed as MOH. Maximum 5 SLTM port can be
configured as a SLTM MOH.
Operation
System
Operation of MOH is automatic
To record a VMIM/VSF announcement for MOH
1. Press the [PGM] button.
2. Dial “06”, the VMIM/VSF Record code.
3. Dial the VMIM/VSF device Sequence number.
4. Dial the VMIM/VSF MOH Announcement number, 71.
5. Dial the Language number, only required with multi-language support. The current
announcement is played followed by the “Press # to record” prompt.
6. Dial “#”.
7. After the beep-tone, record message.
8. Press the [SAVE] button to stop recording and save the message.
Conditions
1. The internal source is provided as MOH when MOH Source 0 is selected in the
system database.
2. The BGM1 RCA jack on the front panel of the MFIM and the BGM1 input via the
rear panel RJ-11 jack are common. The external music source should only be
connected to one of the inputs.
3. Only VMIM/VSF announcement number 71 may be used for the MOH message.
4. The iPECS-50 only has a single MOH/BGM source input.
To Next Page
Loading...