iPECS-LIK
Feature Description & Operation Manual
2.38.2 In-band (DTMF) Signaling
Description
The system may employ in-band signaling to communicate with an External AA/VM system.
When a call is routed to the AA/VM SLT port, the system will send DTMF signals informing the
AA/VM of the characteristics of the call. DTMF digit strings are assigned to various functions
allowing the AA/VM to respond appropriately to the call. These definitions are entered in the
“Voice Mail Dialing Table”.
Operation
System
The system will interface with the External AA/VM based on database assignments.
Conditions
1. Selection of SMDI or in-band signaling can be alternated using the 2nd Virtual Dip
switch.
2. Only one AA/VM Group (External, VMIM/VSF or Feature Server) can be defined in
the system. Multiple definitions may cause erroneous system operation.
Programming
Station Group Assignment (PGM 190)
Station Group Attributes (PGM 191)
Voice Mail Dialing Table (PGM 234)
Virtual Dip Switch (PGM 453-Btn 2)
Related Features
AA/VM Group
SMDI (Simplified Msg Desk Interface)
Auto Call Recording
Two-Way Record
Hardware
External AA/VM system
2.38.3 SMDI (Simplified Msg Desk Interface)
Description
The system may employ SMDI (Simplified Message Desk Interface) protocol to communicate
with an adjunct AA/VM system. When a call is routed to an AA/VM SLT port, the system will
send SMDI messages over the assigned SMDI RS-232 port, informing the AA/VM of the
characteristics of the call.