iPECS-LIK
Feature Description & Operation Manual
5.13
STATION INDIVIDUAL CALL ROUTING (ICR)
Description
Station ICR is an extension of Call Forward where the user establishes a routing scenario.
Each of the ten scenarios defines rules to route incoming calls based on Time, Day of week,
Date and Caller ID to a destination defined by the User. Each scenario is assigned a priority of
0 to 9. When an incoming call is received at the station, the System will search the ICR
scenarios entered by the User, then the call will routed according to the destination in the
highest priority matching scenario.
Operation
iPECS Phone
To create a scenario:
1. Press the [PGM] button.
2 Dial 24, the ICR menu or log on to the Station Web portal.
3 Select the desired Scenario number (0 - 9).
4 Select the type of Caller ID (0 – 5):
Type 0 – Station CID
Type 1 - All Station
Type 2 – CO CID
Type 3 - All CO call
Type 4 - All call
Type 5 - N/A
5 Enter the Scenario Start and End Date (YYMMDD).
6 Select day-of-week using Flex button:
Flex button 1 (MON) – Flex button 7 (SUN)
Flex 8 button (Holiday)
7 Enter scenario Start Time and End time (HHMM).
8 Select Type of destination (0 – 6):
Type 0 – Station
Type 1 - Hunt group
Type 2 - CO Line Number
Type 3 - CO Group number
Type 4 - CO Loop
Type 5 - CO Transit
Type 6 - N/A
9 Select Scenario Priority (0 to 9).
To Next Page
Loading...