iPECS-LIK
Feature Description & Operation Manual
Related Features
Call Forward
Station Message Wait/Call Back
VMIM/VSF Voice Mail
Call Transfer, Voice Mail
Hardware
VSF and/or VMIM
2.73.3.2 Message Retrieval
Description
A user can access their Mail Box locally by placing a call to the VMIM/VSF Voice Mail group or,
from an iPECS Phone, by pressing the [MSG/CALLBK] button, or by pressing a {VMAILBOX}
button while off-hook receiving Intercom dial tone.
Prompts are then received to guide the user in the Voice Mailbox operation. The user must
enter a Mailbox number, generally the station number, and a corresponding password in
response to the “Request for Mailbox number” (“Please enter your Mailbox number.”) and
“Request for Password” (“Please enter your password code.”) prompts.
If the user enters valid and matching Mailbox and password numbers, the “Number of
Messages" prompt (“You have xx new messages. You have yy saved messages.”) is
received. At this point, the user also receives the “VM long option prompt” (“To play new
messages, press one, to play saved messages, press two, to set greeting or password, press
eight, to disconnect, press pound, Press 0 for the operator, Press nine to hear this message
again.”).
When the user responds by dialing 1, the first new message is played. At the end of message
playback, the “New Message option” prompt (“To replay message, press one, to listen to the
next message, press two, to delete message, press three, to forward message, press four, to
call the sender, press five, to skip message, press six, to return to main menu, press nine.”) is
played. This process is repeated until the last new message is played and the "No Message"
prompt (“No Messages”) is played.
When the user dials 2 in response to the “Number of Messages” prompt, the oldest saved
message is played. At the end of the message, the “Old Message option” prompt (“To replay
message, press one, to listen to the next message, press two, to delete message, press
three, to forward message, press four, to call the sender, press five, to return to main menu,
press nine.”) is played. This process is repeated until the last new message is played and the
"No Message” prompt (“No Messages”) is played.
In addition to the options indicated in the prompt, a user can record a memo, which is
attached to the current voice mail by dialing the digit 7. The current voice mail and memo can
then be forwarded to other iPECS users.
When the user dials 9 in response to the “Number of Messages” prompt or during or at the
end of a message the “VM long Options” prompt is played.
To Next Page
Loading...