Ericsson iPECS-100 - CAS) Attendant Call; Centralized Voice Mail

iPECS-LIK
Feature Description & Operation Manual
Issue 6.1
187
2.70.2.16 (CAS) Attendant Call
Description
The attendant call from any node can be routed to the centralized attendant. This call will be
queued when all centralized attendants are busy.
Operation
1. Assign Net DSS to the attendant (except system attendant) in PGM 164.
2. System attendant press ATD DND button.
3. Dial attendant code at any station in the system, then the call will be routed to the
Net attendant.
4. The system provides ring-back tone to the calling station, and the [Net DSS] button
lights.
To assign [ATD DND] button:
1. [PGM] + {Flex Button} + [PGM] + 83 + [SAVE]
Conditions
1. ICM Call is routed to Net attendant if system attendant press ATD DND button and
the next attendant is Net attendant.
2. CO Call can be routed to Net attendant only if DID/DISA destination is ATD and the
ring is not assigned to any station.
Programming
STATION
1
Attendant DND Button (PGM 115 – STN PGM 83)
SYSTEM
1
Net Attendant Assign (PGM 164)
2
Net DSS cannot be assigned to the System
Attendant.
3
DID/DISA Destination (PGM 167)
4
CO Ring Assignment (PGM 144)
2.70.2.17 Centralized Voice Mail
Description
This function can support that all voice mail occurred in all systems can be recorded in an
external VMS.
Operation
Refer to the External Voice Mail function in the system features.
Conditions
1. The centralize VMS should be assigned in slave system, and the number of the
centralized VMS should use the representative number of mail access created in
master system.