Cisco ASR 1000 Series Software Configuration Guide

Table 20: Troubleshooting scenarios
SolutionProblem
•
Verify that there are no alarms on the interfaces.
Use the show network-clock synchronization
detail command to check this.
•
Ensure that the nonrevertive configurations are
in place.
•
Reproduce the issue and collate the logs using
the debug network-clock errors, debug
network-clock event, and debug network-clock
sm commands. Contact the Cisco technical
support if the issue persists.
Clock is not selected
•
Ensure that there is no framing mismatch with
the SSM option.
•
Reproduce the issue using the debug
network-clock errors, debug network-clock
event, and debug platform ssm commands. Also,
enable the debug hw-module subslot command.
Incorrect QL values
•
Reproduce the issue using the debug platform
network-clock command enabled in the route
processor. Alternatively, enable the debug
network-clock event and debug network-clock
errors commands.
Alarms are not getting triggered
Change in show running-config command output for SPA-4X1FE-TX-V2 SPA
This behavioral change refers to the change in show running-config interface Fast Ethernet slot/subslot/port
command output for a 4-Port Fast Ethernet SPA. The configuration details impacting the change is removal
of the speed as 100 from being displayed in show running-config command output when negotiation is
configured as auto.
If negotiations is configured as auto then speed cannot be configured. Disable auto-negotiation using the
no negotiation auto command from interface-configuration mode. The default value of speed is 100
Mbps. If speed is configured to a value other than default value then auto-negotiation cannot be configured.
Execute the no speed command to return to default value of speed which allows auto negotiation to be
configured.
Tip
Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Software Configuration Guide, Cisco IOS
XE Everest 16.5
146 OL-14127-17
Configuring the Ethernet SPAs
Change in show running-config command output for SPA-4X1FE-TX-V2 SPA

Cisco ASR 1000 Series Specifications

General

Brand	Cisco
Model	ASR 1000 Series
Category	Network Router
Language	English