Cisco ASR 1000 Series Software Configuration Guide

DETAILED STEPS
Step 1
Review some of the possible causes for longer booting times for the Cisco WebEx Node SPA that are described in the
following table.
If none of the reasons described in the following table are found, and the SPA remains in a booting state for more than
2 minutes, then the SPA will eventually timeout in 6 minutes. The OIR process will automatically try to recover from
the problem. The OIR process will make 5 attempts to bring up the Cisco WebEx Node SPA before powering off the
SPA.
Step 2
Use the show logging command to look for the SPA_OIR-3-SPA_POWERED_OFF message as shown in the following
example:
Example:
*Mar 3 23:27:39.884: %SPA_OIR-3-SPA_POWERED_OFF: subslot 1/0: SPA WMA SERVICES SPA powered off after
5 failures within 1200 seconds
Step 3
Reload the SIP as shown in the following example to try to correct the problem:
Example:
Router# hw-module subslot slot 1 reload
What to Do Next
The following table describes the possible reasons why the Cisco WebEx Node SPA might remain in a booting
state for a longer length of time than usual.
Table 36: Possible Reasons for Longer Booting Times in the Cisco WebEx Node SPA
SolutionsObservations and CommentsPossible Problem
From EXEC mode, enter the show
upgrade fpd progress command to check
if a field-programmable devices (FPD)
upgrade is in progress.
You can also check if the STATUS
LED is blinking in amber color.
Tip
When the system detects an incompatible
FPD version on the Cisco WebEx Node
SPA, it will attempt to perform an
automatic FPD upgrade.
This operation can take up to 4 minutes to
complete.
An FPD upgrade is in progress.
Confirm that the following message
appears on the RP console:
*Mar 3 23:29:29.763:
%SPA_SE1-3-CHECKING_DISK: SIP1/0:
SPA-WMA-K9[1/0]: Disk is being
checked because of previous unclean
shutdown of the SPA. Boot time
might take longer because of this
operation.
This process can take around 7 minutes to
complete.
Automatic file system checking and
recovery of the hard disk drive is being
performed.
Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Software Configuration Guide, Cisco IOS
XE Everest 16.5
390 OL-14127-17
Troubleshooting the Cisco WebEx Node for the ASR 1000 Series Aggregation Services Routers
Troubleshooting Booting Failures

Cisco ASR 1000 Series Specifications

General

Series	ASR 1000
Category	Network Router
Operating System	Cisco IOS XE
Memory	Up to 64 GB
Interfaces	10 Gigabit Ethernet
Power Supply	AC or DC options
Dimensions	Varies by model
Encryption	IPsec, SSL
Storage	Varies by model
Operating Temperature	32°F to 104°F (0°C to 40°C)
Humidity	5% to 95% non-condensing
MTBF	Varies by model