Cisco ASR 1000 Series Software Configuration Guide

CHAPTER 23
Troubleshooting the Cisco WebEx Node for the
ASR 1000 Series Aggregation Services Routers
This chapter describes techniques that you can use to troubleshoot the operation of the Cisco WebEx Node
for ASR 1000 Series on the Cisco ASR 1000 Series Aggregation Services Routers, also referred to in this
document as the Cisco WebEx Node SPA.
For more information about troubleshooting your hardware installation, see also the http://www.cisco.com/
en/US/docs/interfaces_modules/shared_port_adapters/install_upgrade/ASR1000/asr_sip_spa_hw.html Cisco
Aggregation Services Router 1000 Series SIP and SPA Hardware Installation Guide.
•
General Troubleshooting Information, page 381
•
Performing Basic Troubleshooting, page 389
•
Using the Cisco IOS Event Tracer to Troubleshoot Problems, page 395
•
Preparing for Online Insertion and Removal of a SPA, page 395
General Troubleshooting Information
This section provides the following general information for troubleshooting the Cisco WebEx Node SPA:
Interpreting Console Error and System Messages
Refer to Cisco IOS XE System Messages document.
System error messages are organized in the documentation according to the particular system facility that
produces the messages. The SIP and SPA error messages use the following facility names:
•
Cisco ASR 1000 Series SIP:
◦
ASR1000_SIP
◦
ASR1000_SIP_SPA
•
Cisco WebEx Node SPA:
Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Software Configuration Guide, Cisco IOS XE
Everest 16.5
OL-14127-17 381

Cisco ASR 1000 Series Specifications

General

Brand	Cisco
Model	ASR 1000 Series
Category	Network Router
Language	English