Keysight Technologies C Series - General Troubleshooting; Port 5000 in Use Error

520 Keysight N9915-90020 User’s Guide
Indoor and Outdoor Mapping – Option 352 (Requires Spectrum Analyzer Mode (Option
233), and GPS Receiver (Option 307))
Troubleshooting
General Troubleshooting
If your Mapping setup is not behaving as expected:
— Verify setup is correct by referring to “How to Set Up Mapping Settings” on
page 488
.
— Attenuator set to 0 dB
— Preamplifier set to ON
—Correct Band, Channel, and Center Frequency entered
— GNSS set to Internal
—Frequency Ref set to GPS
— ADC errors: Use Scale/Amptd
> Range to adjust the absolute power
level (dBm).
For some data views, you need to press More to view the Range
softkey.
— No data displayed: Press Meas Setup 4 then
——Verify the correct Antenna Settings have been entered.
— The FieldFox’s displayed annotation indicates "Check LAN
connection. Check IP address." during pinging.
Verify:
——The LAN address for first 3 fields matches the Static IP address
of FieldFox. For example, if the Ball Antenna IP address is
192.168.1.10, set FieldFox Static IP address to 192.168.1.xx.
“xx” must be different number than shown in the last field of
the for Ball Antenna. Refer to
Figure 14-15 on page 443.
Port 5000 in Use Error
— If the cmd.exe window displays a "This port was picked because
5000 is in use." error, then:
a. Type Ctrl + c in the command window
b. Press Enter
c. The command window should display text “Terminate batch job?
(Y/N)”:
IMPORTANT! If you forget you N9910X-028 Ball Antenna’s static IP
address, refer to this link and the Support tab for assistance:
www.keysight.com/find/fieldfox and then to the Phase Array Antenna
Support Document.